Current as of: 23/03/2026
This privacy policy is to provide information to you, our patient, on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties.
When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (eg staff training).
The information we will collect about you includes your:
You have the right to deal with us anonymously or under a pseudonym unless it is impracticable for us to do so or unless we are required or authorised by law to only deal with identified individuals.
Our practice may collect your personal information in several different ways:
We may share your information:
We will not share your personal information outside Australia without your consent unless permitted by law. We do not use your information for marketing without your consent.
We may use de-identified data for research and improving healthcare outcomes. You may opt out by informing our staff.
Your personal information may be stored as paper or electronic records, images, or audio recordings. All data is securely stored in protected systems. Paper records are digitised and destroyed. Staff follow strict confidentiality agreements.
You may request access or correction of your personal information in writing. We will respond within 30 days. We also take steps to keep your data accurate and up to date.
You can submit complaints in writing. We will respond and resolve issues according to our procedures.
You may also contact the OAIC at www.oaic.gov.au or call 1300 363 992.
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This privacy policy is reviewed annually. Updates will be available on our website and in our practice.
Good Health Family Practice
42 Thomas Street
Cardiff NSW 2285
Phone: 02 4070 9257
Email: info@goodhealthfamilypractice.com.au
